Skills: How to get returns on your investment
Professor Sujit Banerji - Executive Director, Postgraduate
Programs, WMG at University of Warwick
Professor Banerji was educated in India and gained a PhD in
Management Science on an ICI Commonwealth Scholarship from
Cambridge University in conjunction with Manchester College of
Science and Technology. He joined IBM in 1968 and along with
publishing 80 major internal papers, won numerous awards for his
work.
Professor Banerji spent more than 30 years with IBM, almost all
of it in the USA, but switched to academia in late 2004 when he
became Practice Associate Professor of Operations Management at
Singapore Management University.
At IBM, he held a number of senior positions in systems
engineering, marketing, business development, product management
and information technology, as the company made the transition from
manufacturing into services.
With the boom in the economy of the Asia-Pacific region he spent
the latter years spearheading strategic outsourcing work, with
outstanding results. As CIO and Vice-President of IBM (India)
responsible for this line of business, from 1999 to 2002, he
increased the revenue and profits multi-fold. During this time the
total number of employees in India grew from 2,300 to 12,500.
He then moved to the company’s Asean (Association of South
Eastern Asian Nations) base in Singapore and opened a call centre
at Cyberjaya, a modern technology park on the outskirts of Kuala
Lumpur, Malaysia, to where he moved work from the five major Asean
countries. This was followed by the development of a data centre in
Bangalore, India, to provide IT services to customers in the US and
Europe.